Simple Secrets of Great Communicators
- Build the Relationship First
- Know What They Are Talking About
- Listen More Than They Speak
- Focus on Understanding the Other Person's Motives
- Use a Feedback Loop
- Listen to Nonverbal Communication
- Watch for Patterns, Inconsistencies, and Consistencies
- Immediately Remedy a Personal Issue Using "I" Language
- Wait to Give Critical Feedback
- Open Their Mind to New Ideas
- Build Coworker Trust
Refer: https://www.thebalancecareers.com/secrets-of-great-communicators-1918463